Terms and Conditions
- Sarah’s Swim Academy (Pty) Ltd reserves the right of admission & refusal of registration
- Full payment is due before any lessons will be given. Once fees are paid, you will be able to book lessons.
- All invoices must be settled by electronic fund transfers (EFTs).
- Lessons are offered on a package basis & lessons must be used in the term for which they were purchased & paid for.
- Lessons cannot be cancelled within 24 hours of the lesson start time. Should the swimmer/parent wish to cancel, please do so more than 24 hours in advance of the lesson start time or the lesson will be forfeited.
- If an instructor or coach is not available for whatever reason, a suitable replacement instructor or coach will be provided for the lesson.
- Responsibility lies with the swimmer/parent to book lessons, should you show up without having booked a lesson, we will not be able to accommodate you.
- Assessments are compulsory for all new swimmers in the Learn to Swim (LTS) and Adults categories, regardless of prior experience. This is a free service.
- Written notice should be given ONE calendar month before lessons are terminated or a 4-lesson package penalty fee will be imposed.
- Lessons are given throughout the year. The swimming school is closed on Public Holidays. Additional holidays & term dates will be communicated via email.
- Lessons run on time at the agreed times set. If a swimmer is late for a lesson, the lesson cannot be extended beyond the specified time
- All swimmers should wear proper swimming attire, this includes a suitable swimming costume, swimming nappies if necessary & a swimming cap at all times for health & maintenance reasons. Goggles are an optional accessory.
- Swimmers who do not wear the suitable attire will not be allowed into the water.
- Lessons missed, cancelled or not attended will not be made up or refunded. This also includes lessons missed due to public holidays & or lightning. Where there is lightning and it is deemed unsafe to swim, a dry land training session will be offered.
- Please note that swimmers should not run, jump, or eat around the pool area, may not enter the pool area without an instructor or coach present & may NOT enter the pool without the instructor’s permission.
- No parents or spectators are allowed in the pool area at any time.
- The parent/guardian undertakes to supervise their swimmers outside of swimming lesson times.
- Swimmers must blow their noses & go to the toilet before the lesson commences.
- Please note, should any swimmer misbehave or disrupt the lesson they will be issued with a warning. Should this behaviour continue, the swimmer will be asked to leave the lesson.
- All parents are to direct queries through email to Sarah or Candice regarding their children’s swimming. Coaches/instructors will not be allowed to take questions at the pool as this disrupts the lesson.
- Sarah’s Swim Academy (Pty) Ltd will not be liable for any loss or damage to any belongings of those who enter the Sarah’s Swim Academy (Pty) Ltd’s premises.
- The swimmer, their parent/guardian agrees to pay all charges including legal fees which may arise in the event that legal or other action is taken by Sarah’s Swim Academy (Pty) Ltd to recover any fees or amount due, including, but not restricted to, collection commission, whether action is commenced or not.
- Once a lesson has been attended it is accepted that the terms & conditions as set out are automatically accepted by the swimmer/parent/guardian
